Terms & Conditions

terms.intro.title

These Terms of Use (“Terms”) govern your access to and use of the website available at related.me and its subpages (the “Website”), operated by RELATED DMCC (“Related”, “we”, “us”, “our”). By accessing, browsing, or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Website. If you are using the Website on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

1) Purpose of the Website

The Website provides information about Related, our offerings, and ways to contact us (including forms and newsletter sign-up). These Terms apply to Website use only. Any purchase of products/services or access to a client platform will be governed by separate written agreements (e.g., MSA/SOW/subscription terms), which will prevail in case of conflict.

2) Changes to These Terms

We may update these Terms at any time by posting a revised version on the Website. Changes are effective immediately upon posting. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

3) Permitted Use

You may use the Website for lawful purposes and for your internal business use to evaluate Related and our offerings. You must not use the Website in a way that: • violates any applicable law or regulation; • infringes intellectual property or other rights; • is abusive, harmful, fraudulent, or deceptive; or • interferes with the normal operation, security, or availability of the Website.

4) Prohibited Conduct

Without our prior written consent, you must not (directly or indirectly): • copy, reproduce, republish, upload, post, transmit, distribute, or exploit Website content for commercial purposes, except as permitted under these Terms; • scrape, crawl, harvest, or use automated means (bots/robots/spiders) to access the Website or extract data; • attempt to gain unauthorized access to the Website or related systems, probe or test vulnerability, or bypass security measures; • introduce malware, viruses, or harmful code, or engage in actions that impose an unreasonable load on our infrastructure; • reverse engineer, decompile, or attempt to derive source code from any part of the Website; or • frame, mirror, or display the Website (or any portion of it) on another site in a way that suggests affiliation or endorsement without permission.

5) Intellectual Property

All content on the Website (including text, graphics, layouts, images, videos, logos, trademarks, service marks, and downloadable materials) is owned by or licensed to Related and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website content solely for your internal evaluation of Related. All rights not expressly granted are reserved.

6) User Submissions (Contact Forms / Inquiries)

If you submit information through Website forms (e.g., contact request, newsletter sign-up), you agree that: • the information you provide is accurate and not misleading; • you have the right to provide it; and • you will not submit confidential or sensitive information unless specifically requested under a separate NDA or written agreement. We may use your submission to respond to your request and for legitimate business purposes (see our Privacy Policy).

7) Third-Party Links

The Website may include links to third-party websites. We do not control and are not responsible for third-party content, policies, or practices. Access third-party links at your own risk.

8) Privacy and Cookies

Our collection and use of personal data is described in our Privacy Policy. Cookie usage and consent mechanisms (where applicable) are presented through the Website interface.

9) Disclaimers

The Website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including accuracy, completeness, non-infringement, merchantability, and fitness for a particular purpose. We do not guarantee that the Website will be uninterrupted, secure, error-free, or free of harmful components.

10) Limitation of Liability

To the maximum extent permitted by law, Related and its affiliates, directors, officers, employees, and suppliers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, revenue, goodwill, data, or business interruption, arising out of or related to your use of (or inability to use) the Website. To the extent liability cannot be excluded, our total aggregate liability for all claims related to the Website will not exceed USD 100 (or the minimum amount permitted by law, if higher).

11) Indemnity

You agree to indemnify and hold harmless Related and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: • your breach of these Terms, • your misuse of the Website, or • your violation of applicable laws or third-party rights.

12) Suspension / Termination

We may suspend or terminate access to the Website (in whole or part) at any time, without notice, if we reasonably believe you have violated these Terms or if required for security, maintenance, or legal reasons.

13) Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai, excluding conflict of law rules. Any dispute arising from these Terms or the Website will be subject to the exclusive jurisdiction of the courts of Dubai, unless otherwise required by applicable law.

14) Contact

Questions about these Terms can be sent to: [email protected]. Office reference (as published on the Website): RELATED DMCC Business Centre, Level 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates.